What payment failures cost at scale
At scale, small gaps in reliability turn into real revenue loss.
Across EV charging networks, payment failure rates of 10–20% are common once retries and soft declines are included. These failures are not always visible, but they reduce completed sessions and captured revenue.
On a 5,000 charge point network, even a modest failure rate can mean £50k+ a year in recoverable revenue — before you factor in support effort and reconciliation time.
Failure compounds.
So does loss.
So how do operators change this?
How Paythru competes
We match or beat your current transaction costs.
Then we eliminate the costs you’re not tracking:
- 99.8%+ payment reliability
- Automated reconciliation across all channels
- Centralised compliance (card, roaming, fleet, cross-border)
- One vendor replacing fragmented payment relationships
Put us in a commercial comparison.
If we can’t demonstrate better total economics, don’t work with us.
EV payments orchestration | Backed by Adyen